Install the uKnowKids Relay application on the computer the device will be connected:
- Download the appropriate uKnowkids Relay App (Mac/Windows)
Here is the link to the uKnowkids Relay App - Mac version...
Here is the link to the uKnowkids Relay App - PC version...
- Install and follow the on-screen instructions to setup. When you open the app you will click on the I Agree button once you agree to the agreement.
3. Launch the uKnowKids Relay app application.
4. Locate and Right Click on the uKnowKids Relay app icon in the computers system tray. Windows machines have this is the lower right corner near the clock. Apple machines will have a different looking icon but it will be in the system tray near the clock in the upper portion of the screen.
Windows 10 Apple
5. Left click on the second option down "Pairing".
6. After you click on Start Pairing you should see a 6 digit code. Click on the the button to copy this code.
If you need ANY help getting started with uKnowKids in addition to the instructions listed below, please consider one of the following two additional service options:
- Register for a "Get Started with uKnowKids" web training class
We host web training classes throughout the day each and every day (excluding holidays), and we will walk you through everything you need to know about getting started with uKnowKids.
- Request a Setup Assistance phone call with a member of the uKnowKids support team
You can simply schedule a day and time for our team to call you, and we will spend 15-30 minutes with you helping you get started with uKnowKids.