uKnowKids provides parents with multiple technology options for connecting your child's Apple iPhones and iPads to uKnowKids. In short, you can monitor your child's iPhone or iPad by
- connecting your child's Apple iCloud account to uKnowKids or
- connecting your child's Apple iTunes backups to uKnowKids using the uKnowKids Relay desktop app (Mac and PC versions are both available).
There are advantages and disadvantages to both methodologies, and so you should decide which method to use based on your personal preferences and situation.
Here are the primary advantages and disadvantages of each option:
- Apple iCloud
- Parents do not typically need to have access to the child's mobile device to get started with uKnowKids.
- Many parents already have their child's devices set to automatically backup to iCloud.
- The uKnow support team can easily diagnose any data problems and advise on the proper troubleshooting steps.
- iCloud account locks are an infrequent, but credible risk. When this happens, the parent and child must reset their child's Apple iCloud password and then reconnect to uKnowKids.This is inconvenient for affected users.
- If the child changes their iCloud password, uKnowKids will not be able to get updated data from iCloud until the parent and child reconnect uKnowKids to iCloud using the child's new iCloud password.
- If your child's iCloud account settings enable Two Factor Authentication, it is not possible for uKnowKids to automatically sync with your child's iCloud account without re-authenticating with two factor authentication every day.
- Many parents use apps or hardware to limit or block access to the family WiFi at night, and this will also block your child's device from automatically backing up to iCloud at night.
- Apple provides complimentary iCloud storage space for up to 5GB of data. Parents do have to pay for a additional space if the child has more than 5GB of data.
- Apple iTunes
- There is ZERO risk of your child's iCloud account locking which is an infrequent, but existing risk with the Apple iCloud methodology. This a huge advantage!
- Parents control the data locally, and it very easy to trigger a new backup from within iTunes without having to touch the child's phone.
- If the device is located in your house, you can trigger multiple backups per day if necessary in order to get information more frequently.
- You must take the extra step of installing the uKnowKids Relay app on the Mac or PC computer that your child's iPhone or iPad backs up to locally.
- If you have parents in two different households, the Apple iTunes methodology does not easily allow for updated backups from two different locations. This can be a challenge if you want updated data every day regardless of where the child is located.
- Temporary bottlenecks can be experienced when Apple does major software upgrades to either the IOS on the child's device or to iTunes on the computer hosting the uKnowKids Relay app. Both issues are usually solved by simply updating the device in question, but infrequently, it can be an issue to manage.
- While you can easily increase your child's iCloud storage size if necessary to handle large backups, it is harder to add backup storage space on a local computer. This is not usually a problem, but it can be for devices that have tens of gigabytes of photos and videos.
If you would like more information about how to connect your child's iPhone or iPad to uKnowKids with Apple iCloud, click here.
If you would like more information about how to connect your child's iPhone or iPad to uKnowKids with Apple iTunes, click here.