How do I start monitoring my child's mobile phone?
uKnowKids™ Customer Support
posted this on May 15, 2012 03:04 PM
You will need to have your child's mobile phone number and mobile phone in hand in order to install the uKnowKids mobile app and connect it to your dashboard. Please be sure that the mobile phone is a "supported mobile phone" by reviewing this article.
Once you have determined that your child uses a supported mobile phone, please follow these simple steps:
Sign into your uKnowKids account
Click on the My Settings link at the top-right corner of the dashboard.
Under the Children tab, click on the “Activate” button next to the mobile phone to begin the activation process.
You will be presented with a series of questions that will walk you through the setup process.
At the end of the setup process, you will need to download the uKnowKids mobile application from either the Google Play or iTunes store onto your child's mobile phone.
During the setup process, we will give you an Activation Code. You will enter this unique number into the mobile application, when asked.
The process is simple and quick. You will be finished in just a couple minutes. If you need additional assistance, take a moment to watch this short video.